Author: James Scott

Virtual Onboarding: Delivering an Excellent Remote Experience

As wonderful as technology has been in terms of powering operations and keeping communication flowing during the pandemic, it doesn’t naturally make for a personable onboarding experience. To use one example, video conferencing enables visual and verbal communication, but experts...

Relevance: The Key to Organisational Engagement

Employees within your organisation — no matter where they rank in the org chart — are a lot like the customer of today. Rather than being interested in communications that are all about telling the company story (i.e., “Look at...