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Author: Megan Neale

wooden pieces show the connection of gig customer service agents around the world
By  Megan Neale

April 26, 2021

3 ways gig customer service is shaping the CX industry

As customer demands grow, so does the need for customer experience operations to go beyond what’s known to be traditional customer service. There’s an expanding urgency for brands to offer a dynamic and highly personalized service and a need for...

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