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Author: Michael Kalli

an image showing a letter of loyalty demonstrating customer loyalty in insurance industry
By  Michael Kalli

July 14, 2021

How to foster customer loyalty in the insurance industry

Customer retention has long been a struggling area for insurers. As such the team here at Ello recently surveyed over 2,000 consumers to uncover how valuable a customer is to a brand over the course of their lifetime. We looked...

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