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Author: Sridhar Iyengar

Two hands work on the latest research about the post-pandemic customer experience.
By  Sridhar Iyengar

April 12, 2021

Adapting to the Post-Pandemic Customer Experience

Those who haven’t started to thrive in this new post-pandemic economy should take note of the following trends pertaining to the new customer experience. This pandemic has stripped many businesses of budgets and stunted growth initiatives, whilst simultaneously forcing them to...

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