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Author: Tracy Pankhurst

Hospitality in 2024, positive customer service
By  Tracy Pankhurst

January 16, 2024

CX and Hospitality: what can we expect to see in 2024?

Navigating the hospitality industry presents a thrilling yet challenging prospect due to its unpredictable nature from one season to the next. Mastering the ability to adjust to the dynamic forces shaping both local and global markets, along with the ever-evolving...

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