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Author: Zonka Feedback

The Funny Side of Customer Service: Handling Complaints in Good Humour
By  Zonka Feedback

April 12, 2016

The Funny Side of Customer Service: Handling Complaints in Good Humour

Research tells us that customers expect a response to their query in as much as about 60 minutes. And yet, most companies fail to appreciate how much customer satisfaction can really count. What should you do when you have a...

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