February 21, 2017
Top Customer Experience Influencers For 2017
As part of CCW Digital initiative to foster a robust community for customer experience professionals, they introduced us to some prominent thought leaders. These incredibly insightful individuals are constantly uncovering solutions to customer experience challenges. They, more importantly, are constantly sharing what they find as part of a campaign to create a more customer-centric marketplace.
In assembling their list, they worked to identify inquisitive minds sharing fresh, unique perspectives. Some challenge conventional wisdom regarding the customer experience. Others support conventional wisdom but with compelling anecdotal and empirical evidence rather than hollow rhetoric.
The Customer Experience Magazine is glad and proud to see Ian Golding, one of the globally renowned CX professionals, on the list. He is one of only a few certified Customer Experience trainers in the world, holding the most creditable programme of CX masterclasses organised by the magazine, developed for those who want to master their skills or prepare for the CXPA exam and become certified CX professionals.
To conclude, here is the full list of top influencers with links to their blogs and social media accounts worth paying attention to.
Source: CCW Digital