Resource Type: Webinars

Forethought

What is Forward? 20+ CX experts. 3 inspiring tracks. 1 incredible day. Forward is the premier CX event bringing top customer service leaders together to discuss how you can create a scalable—yet human-centered—support experience.  Register to hear inspiring success stories from leading brands, catch...

Managing Digital Communities in Today’s World

Managing Digital Communities in Today’s World With people connecting online in record numbers, we thought it would be a good time to look at how digital communities have transformed over the past several months. We’ve seen communities shift from real-world gatherings...

The digital playbook

The digital playbook From taking a Las Vegas extravaganza online, to making essential food deliveries to people in lockdown – these are stories of organisations leading the way in digital CX, analytics, strategy and ecommerce. Register now to watch the whole...